Lynher Training Limited March 13th 2020
+ UPDATE March 20th 2020 – see end of document
Guidance for people attending Training courses.
With the situation around the Coronavirus (COVID-19) outbreak evolving on a daily basis, we wanted to let you know the measures Lynher Training Limited is taking to minimise the risk to our customers.
All advice provided is in line with that available from the UK government, and we have also followed guidelines issued to us from various Awarding Organisations we work with. For more information on the latest government guidelines visit:
Should you attend?
• Following the latest government advice, if you have symptoms of coronavirus infection (COVID-19), however mild, you should stay at home and do not leave your house for 7 days from when your symptoms started. Main symptoms are: a new continuous cough and/or a high temperature. If you have these symptoms. PLEASE DO NOT ATTEND
• If you have had contact with someone who has a confirmed case of coronavirus (COVID-19) infection then you should exclude yourself from the course. PLEASE DO NOT ATTEND
• If you have travelled to/from the countries/regions as listed in https://www.gov.uk/government/publications/covid-19-specified-countries-and-areas/covid-19-specified-countries-and-areas-with-implications-for-returning-travellers-or-visitors-arriving-in-the-uk you should act on the advice given here.
Advice for learners attending courses:
To reduce the risk of infection, anyone attending courses should follow the general public health advice:
• avoid close contact such as touching or shaking hands. (We will endeavour to provide opportunities for increased space between learners on classroom courses wherever possible. Contact us for further details if you are concerned about a course you are booked to attend.)
• Wash hands often (if possible) with soap and water; if that is not possible, use hand sanitizer. Where hand washing facilities may not be available, we advise learners to bring their own hand sanitiser/alcohol gel or wipes if gel unavailable. (We will endeavour to provide hand sanitizer but at present it is difficult to get hold of)
• Cough/sneeze into a tissue and dispose of this into a bin immediately, washing hands afterwards. Alternatively, coughing/sneezing into the bent elbow if no tissue available. (Please see latest advice regarding new persistent cough -stay at home)
• avoid touching your mouth, nose, and eyes
All our staff and instructors will be following the above advice. In the event that they need to self-isolate, this could lead to cancellation of courses at short notice. We will do our best to avoid this.
If the situation in the UK deteriorates, it may become necessary to cancel courses in response to guidance from public health authorities. Should this be necessary, we hope our customers will be understanding.
Courses cancelled by Lynher Training due to shortage of staff due to illness or self-isolation, will be rescheduled as soon as possible, and following government advice. We will inform customers of new available dates and will provide options to provide flexibility.
If customers have to self-isolate and therefore miss their course, please contact us, and we will advise you of the next availability. *
*We will talk to customers about course cancellation and the rescheduling of courses on an individual basis. As stated in our Terms and Conditions we are not obliged to accept responsibility for changes brought about by circumstances beyond our control, however we will always strive to be fair and accommodating to those who have had genuine concerns/ circumstances preventing them attending courses
March 20th UPDATE
Indoor courses: Some classroom courses for ‘non-essential’ training have now been postponed indefinitely following latest government advice to avoid ‘social gatherings’, and because many of our usual venues have closed.
Certain urgent training courses required for people to stay in work (updating first aid/ CSCS etc) will be considered on an individual basis. We will endeavour to run with essential training courses where risks can be minimised, as follows:
• Reduced class size – a maximum class size of 6 rather than 12
• Group training to be delivered at customer’s venues wherever possible for groups of up to 6, which we hope may reducing anxiety about mixing with unknown others.
• We will ensure that our instructors and staff are fully aware and carry out all of the recommended infection prevention measures and controls for these classroom-based courses. See list of infection prevention measures listed below* · On our Qualsafe First Aid Courses, the First lesson (included free of charge) will be about COVID-19 infection prevention and control.
Covid 19 -Infection prevention measures on training courses.
- As a first priority at the beginning of a session, instructors are to check attendees for: symptoms of coronavirus however mild, (a new continuous cough and/or a high temperature), and whether attendees have had contact with someone who has a confirmed case of coronavirus. If either is identified, learners will unfortunately be excluded from the course. (contact Lynher to rebook)
- Instructors to ask all candidates to wash hands upon arrival at a course. (for remote outdoor courses use hand sanitiser) This follows the guidance from the World Health Organization and will help to keep your hands clean and prevent potential contamination.
- Instructors to introduce distancing measures increasing the distance between candidates to a minimum of six feet
- Maximum number of people attending any course at one given time to be restricted to 6 maximum. (not including courses with lower max numbers such as chainsaw max 4)
- Hand sanitiser to be provided by centre/ instructors wherever possible.
- Please cover the nose and mouth in case of sneezing or cough, and dispose of tissues.
- Instructors to ensure regular cleaning of any tools or training equipment used with disinfectant products.
- Learners are asked not to share equipment/ ppe books and paperwork
Classroom courses, as above, and:
- Instructors to ensure that at frequent intervals each work area is cleaned with disinfectant products to ensure a clean & hygienic environment for candidates.
- Candidates are asked to apply hand sanitiser before entering a classroom session.
- Hand tissue will be available. Please cover the nose and mouth in case of sneezing or cough and dispose of tissue.
- Instructors to stagger refreshment breaks to avoid congestion in waiting areas and toilets.